Free shipping & Free returns on US orders over $30!

Shipping & Tracking

Monkey Business gladly accepts orders from all around the globe. We ship from 3G warehouse in Long Island, New York.

Shipping methods & rates

We offer the following shipping options: 

For destinations inside the United States

1. USPS Priority Mail - Trackable (delivered within 3-6 days)
    Orders below $30 are charged $9.50 for this option.
    Orders of $30 and above receive this option free.
2. UPS 3 Day Select - (delivered within 3 days) 
    All orders are charged $20.00 for this option.
For destinations outside the United States
1. USPS Priority Mail - Trackable (delivered within 6-10 days)
    Orders below $40 are charged $35.00 for this option.
    Orders between $40-$75 are charged $22.00 for this option.
    Orders of $75 and above receive this option free.
  1. Processing and packaging times also apply. Delivery times stated are for shipping only and are estimated.
  2. The Postal delivery services we use tend to deliver during working days. if there is no one at the address to receive your package, a card will be posted through your letterbox with instructions on what to do next.

  3. Orders shipped internationally may be subject to customs clearance procedures at the destination country and these may cause a delay of delivery.

  4. Maximum package weight is 2 Kilos. Orders orders in excess of that weight will be divided.

Tracking
When your order leaves our warehouse you will receive an email stating your order tracking reference number. 
Postal services in most countries, enable up to date tracking when the packages arrive at their destination. To follow are some of the more popular sites for tracking arrival information:

United State of America: 
http://www.usps.com/shipping/trackandconfirm.htm

United Kingdom:
http://track.royalmail.com/portal/rm/track?catId=500185&mediaId=22700601&keyname=track_home 

Canada: 
https://obc.canadapost.ca/emo/basicPin.do?language=en

Please note: Live tracking is only available after the carriers initially scan the package. Between the time the item leaves Monkey Business and the time it is scanned, tracking numbers may not show any results. 

If you need any help please contact us, quoting your order reference and tracking number, and we shall help you check the status of your order.

Orders processing
We make a special effort to process and dispatch goods as swiftly as possible, usually within 2 business days. If any item you have chosen is unavailable, we shall contact you via e-mail or phone.

Customs, Duties, and Taxes
International customers are responsible for import duties, tariffs, and taxes.
Orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of a shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Monkey Business, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Monkey Business is not responsible for products being confiscated by customs in destination countries.

PO box delivery
We cannot ship to PO boxes.

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